Valent
Customer story
Anonymized mid-market cosmetics CMORetailer audit window

A retailer audit packet moved from three-week scramble to same-day release

A cosmetics CMO used Valent to turn scattered supplier evidence into a current Trust Grid, approval queue, and signed retailer-ready audit bundle.

Audit Bundle
Retailer Clean Bundle
READY
§01Responsible person attestationSIGNED
§02Product listing · 12 SKUsSIGNED
§03Formula disclosure + RSL cross-checkSIGNED
§0447 supplier evidence packetsSIGNED
§05Allergen + preservative declarationSIGNED
§06Adverse-event system attestationSIGNED
§07Retailer RSL confirmationSIGNED
SHA256 · A41F…E302 · 14 MB
3 weeks → same day

Packet assembly once evidence was current

Retailer-ready

Signed bundle released after approval

47 suppliers

Tracked across requirement-level evidence

Customer context

What had to change

Context

The team was preparing for a national retailer audit while evidence lived across email threads, shared folders, and spreadsheet trackers. Regulatory knew what had to be defended, operations knew the launch pressure, and supplier follow-up depended on manual reminders.

Before Valent

Before Valent, packet assembly started too late. The team had to re-check old SDS files, confirm origin and custody records, chase missing attestations, and rebuild the final packet under deadline pressure.

Outcome

When the retailer audit window opened, the team did not rebuild the packet from scratch. Valent had kept the evidence current, so the final bundle could be released the same day after approval.

What Valent did

The work became a controlled evidence workflow

Valent mapped requirements to source evidence, queued the right reviews, and kept the final release record intact.

How Valent helped

Mapped retailer and MoCRA requirements into a requirement-level packet structure.
Connected supplier documents to the exact claims they supported.
Kept evidence gaps visible in the Trust Grid between audit cycles.
Held supplier chases and bundle release behind human approval gates.
Generated a signed, versioned bundle with source references preserved.

Workflow in place

Supplier evidence intake organized SDS, COA, origin, allergen, and custody documents.
Monitoring surfaced stale records and missing signatures before the audit window.
The review queue gave Quality and Regulatory one place to approve or revise actions.
The final Audit Bundle exported with release history and hash attached.

What the team had afterward

Trust GridRequirement mapHuman review queueSigned audit bundleVersion and hash record
Why it mattered
The work changed from finding evidence to approving the packet we already trusted.

Quality leader, anonymized cosmetics CMO

See how Valent would map your next retailer audit window.

Bring your current packet, supplier evidence list, and next audit window. Valent can show where the workflow becomes observable, explainable, and controlled.

Book a demo