Valent
Customer story
Anonymized specialty chemical supplierCustomer qualification

A restricted-substance request, answered from source

A specialty chemical supplier's customer would not put a sample on test until it could see the full regulatory position on the substance across every jurisdiction, but the SDS, declarations, and status sat scattered across drives, inboxes, and an outside SDS author. Valent kept the substance's regulatory status current by CAS number and turned the customer's restricted-substance request into a source-referenced declaration on the supplier's own letterhead, with upstream sources anonymized, so the qualification kept moving.

For a raw-material supplier, no compliant answer means no sample on test, and no sample means no order. Keeping the substance's regulatory status current turned a stalled qualification back into an active deal.

Valent Workspace Regulatory Surveillance
Global regimes
SubstanceCASCategoryRegimesStatus
Glycerin56-81-5HumectantEUUSCARetClear
Titanium dioxide13463-67-7UV filterEUUSCARetReview
Zinc oxide1314-13-2UV filterEUUSCARetClear
Benzophenone-3131-57-7UV filterEUUSCARetReview
Phenoxyethanol122-99-6PreservativeEUUSCARetReview
Methylparaben99-76-3PreservativeEUUSCARetClear
Salicylic acid69-72-7ActiveEUUSCARetReview
Retinol68-26-8ActiveEUUSCARetReview
Open source documentEach status checked against its primary source
Qualification kept moving

The buyer put the sample on test instead of waiting on evidence

Answered from source

Every substance status traced to the document behind it

Sources kept private

Declaration issued on the supplier's own letterhead

Customer context

What had to change

Context

The supplier sells substances into several downstream industries, so every ingredient carries obligations at the substance level under EU REACH, EU CLP, US TSCA, and California Proposition 65. A prospective customer would not accept the sample until it could see the supplier's full regulatory position on the substance, not just a technical data sheet and a safety data sheet, and that position had to hold across every jurisdiction the material sells into.

Before Valent

Before Valent, that position had to be rebuilt by hand each time. The safety data sheets, supplier declarations, and per-substance status lived across drives, inboxes, and an outside SDS author, so confirming coverage across jurisdictions meant a document hunt while the customer's qualification window sat open.

Outcome

The restricted-substance request stopped being a scramble. Because the substance status was already current by CAS number and traceable to its source, the supplier answered with a source-referenced declaration on its own letterhead, upstream sources hidden, and the customer's qualification kept moving instead of stalling on missing evidence.

What Valent did

The work became a controlled evidence workflow

Valent mapped requirements to source evidence, queued the right reviews, and kept the final release record intact.

How Valent helped

Organized SDS, TDS, and supplier declarations into one reviewable workspace, keyed to substance, CAS number, and product.
Kept each substance's regulatory status current across the jurisdictions it sells into, from REACH and CLP to TSCA and Proposition 65, with every status linked to its source document.
Ran the restricted-substance request as a check-then-declare step, confirming upstream coverage before any statement was drafted.
Held the declaration and its external release behind human review before anything left the building.
Issued the declaration on the supplier's own letterhead with source references intact and upstream sources anonymized.

Workflow in place

Intake pulled SDS, TDS, and declarations into one place, organized by substance and CAS number.
Each substance was mapped to the jurisdictions and customer requirements that applied, with every status tied to its source.
The restricted-substance request was checked against upstream evidence before a declaration was drafted.
Human review approved the release, and the declaration went out on the supplier's letterhead with upstream sources anonymized.

What the team had afterward

Substance status by CAS numberSource-referenced regulatory positionRestricted-substance declarationHuman review approval recordOwn-letterhead release with anonymized sources
Why it mattered
The customer would not test the material until they could see our full regulatory position on the substance. With the status already current by CAS number and every line tracing back to a source, I could put the declaration out on our letterhead without showing them where it came from.

Regulatory affairs lead, anonymized specialty chemical supplier

See how Valent would keep your substance regulatory status ready for the next qualification.

Bring your current packet, supplier evidence list, and next audit window. Valent can show where the workflow becomes observable, explainable, and controlled.

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